Emergency Heat Pump Service

Call (902) 483-6592 for immediate heat pump service or fill out our online form and one of our technicians will get in touch with you.


It’s always the hottest/coldest days of the year that your heat pump system tends to fail or perform far below normal efficiency. If you have not had regular maintenance on your heat pump system, it is likely in need of repair. 

Atmosphere Climate Control Specialists has service techs available now to service and repair your heat pump, so you’ll be cozy and warm all winter.

Call our emergency number (902) 483-6592 for Expert Halifax Heat Pump Repair if you need service today!

With over 30 years of experience our technicians have been serving Halifax residents in neighbourhoods like Bedford, Lower Sackville, Hammonds Plains, Enfield, Tantallon and surrounding areas with expert heat pump repair.

Emergency heat pump repair service is available 24/7 year round. Day or night, we’ll get you out of the cold and keep you feeling cozy and warm all season. 

All Atmosphere technicians are NATE certified which means they have the skills to repair your heat pump and the knowledge to offer advice on maintaining optimum working conditions year-round. 

Before Calling Heating Cooling Repair Service – Checklist 

We have put together the following list of things you should check before calling for heat pump or air conditioning service. 

Many homeowners are quick to pick up the phone and call for service. When the service tech arrives and finds something simple you have that embarrassed feeling like you could have checked it and fixed it yourself and now you’re out $150. With over 20 years of providing heating and air conditioning service for thousands of customers we have responded to a lot of service calls and found these to be the most common and very simple things that most homeowners can check for themselves and resolve the problem with their air conditioner or heating pump system. If; however you are uncomfortable with checking any of these things then you should call for service and let one of our certified technicians check the system for you.

1) Check the settings on the thermostat. Make sure that it is set to the desired settings. Believe it or not, we have been on service calls where someone claimed their air conditioner or heat pump was not working only to find they did not have the correct setting on the thermostat. Some folks forget to switch to the proper mode being either heating or cooling or they do not have the correct set point set for the desired temperature. Make sure to TRIPLE check the thermostat settings to make sure you set it correctly and that the desired mode is set properly. It happens more than you think so double check the thermostat!!

2) Make sure your air filter(s) is clean.  This is another simple and easy solution to a common service call we receive.  Once the dirty filter(s) is cleaned or changed the system may operate normally again. Keep your filters clean and free of debris and dirt.

3) Check the power supply. This can include a circuit breaker in your main electrical panel and or/a shut off switch located by the outdoor condenser. Sometimes inclement weather can cause voltage fluctuations that cause a heat pump to trip the main breaker and go into a protection mode.  Make sure to check your main fuse box or breaker panel which should be clearly marked for heating and cooling system/Heat Pump. Most outdoor units have a disconnect switch.  Sometimes the switch is a breaker type and sometimes it is fused. These are special fuses so if you find a blown fuse make sure you replace it with a like fuse (Time Delay). An exact replacement is always desired when replacing any electrical fuse.

4) If you have a ductless mini split heat pump and you’re experiencing an error code or flashing lights, again you can most likely clear the error by cycling off the breaker located in your main electrical panel.  Wait about 2-3 minutes before turning it back on to ensure the main circuit board completely powers down.

5) In the cooling season check for freezing up of the indoor unit. If you see any ice at all, turn it off immediately. Check the filter(s) and floor/wall registers to ensure they are not obstructed or closed off in any way.  If you find no problems leave the unit turned off and call for service. You could have one of several problems – it could be low air flow a refrigerant leak or a bad feed valve (TXV).  If it is a refrigerant leak the repair can quite possibly be done as soon as the service technician arrives but it depends on the severity of the leak and what can be done to fix the refrigerant leak.

6) Almost all indoor, centrally ducted heat pump air handlers have breakers on the front panel. These breakers are safety switches that ensure the power is cut off to the air handler or furnace (indoor unit) when the panel is removed for service. It prevents accidental shock or injury from moving parts inside the furnace/air handler. Sometimes these breakers can overheat and shut off so be sure to check these breakers before calling for an emergency repair.

7) If you have a centrally ducted heat pump and there is large amounts of water coming from the indoor air handler and overflowing on the floor, it could be from the secondary drain pan overflowing from a clogged “P” trap or condensate line. To solve this problem, remove the white condensate pipe and trap from the air handler and clean it by flushing water through  from your sink or set tub, it may be glued in place but if a seasoned HVAC technician did the installation it should only be just stuck together without being glued.

Before Calling for Heat Pump or Air Conditioning Service – Checklist –  Recap and Conclusion

Make sure you check:

  1. The thermostat for proper settings
  2. Air filter(s) for cleanliness 
  3. Power supplies (switches, breakers, fuses)
  4. Any diagnostic flash codes
  5. Check for ice or frozen pipes
  6. Panel breakers
  7. Any condensation drain cut-off switches

If you are uncomfortable checking any of these things always call for service and let the technician resolve the issue for you. 

Sometimes there could be more than one problem even if you find any of the above issues. For example, a blown fuse or tripped circuit breaker could be the result of a failed electrical device that needs to be repaired or replaced. These are out of the scope of most homeowners ability to repair not only from a technical perspective but also from a safety perspective.

Some homeowners will go too far in trying to repair their own system which can end up doing more damage to the system and it may be best to wait for a technician.  Please DO NOT put you or your family in danger trying to repair something yourself. Your checks should be measured and limited to your comfort level in the list above. Anything outside of that needs to be taken care of by a trained professional. Good Luck!!